Shipping Policy for Jolissa Boutique LLC
Thank you for choosing Jolissa Boutique LLC for your purchase. This Shipping Policy outlines important information regarding the shipping and delivery of your order. By placing an order with us, you agree to the terms and conditions set forth below.
1. Order Processing:
a. We strive to process and ship orders as quickly as possible. Orders are typically processed within 3-5 business days (excluding weekends and holidays) from the date of purchase. However, please note that processing times may vary during busy periods or due to unforeseen circumstances.
b. Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available.
2. Shipping Methods and Carriers:
a. We offer various shipping methods, including standard shipping, expedited shipping, and international shipping (if applicable). The available shipping methods will be displayed during the checkout process, along with estimated delivery times.
b. The shipping carrier for your order will be determined based on factors such as your location and the size/weight of the package. We work with reputable shipping carriers to ensure reliable and efficient delivery.
3. Shipping Costs:
a. Shipping costs are calculated based on factors such as the weight, dimensions, destination, and selected shipping method for your order. The shipping cost will be displayed during the checkout process before you complete your purchase.
b. We may offer free shipping promotions from time to time, which will be subject to specific terms and conditions as stated in the promotion.
4. Delivery Timeframes:
a. Estimated delivery times provided during the checkout process are based on standard shipping methods and are approximate. Please note that these estimates do not include order processing time.
b. Actual delivery times may vary depending on factors beyond our control, such as weather conditions, customs delays (for international orders), or carrier service disruptions. Jolissa Boutique LLC is not responsible for any delays in delivery once the package has been handed over to the shipping carrier.
5. International Shipping:
a. We may offer international shipping to select destinations. Please note that additional customs fees, taxes, or duties may apply upon arrival in your country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost.
b. International shipping times may vary significantly depending on the destination and customs clearance procedures.
6. Order Tracking:
a. For orders eligible for tracking, you will receive a shipping confirmation email with tracking information. You can use the provided tracking number to monitor the progress of your shipment through the shipping carrier's website.
b. Please allow some time for the tracking information to update after receiving the shipping confirmation email.
7. Address Accuracy:
a. It is your responsibility to ensure that the shipping address provided during the checkout process is accurate and complete. Jolissa Boutique LLC is not responsible for any delays, failed deliveries, or additional charges incurred due to incorrect or incomplete address information provided by the customer.
8. Lost or Stolen Packages:
a. Jolissa Boutique LLC is not responsible for lost or stolen packages. Once the package is handed over to the shipping carrier, the risk of loss and responsibility for the package transfers to the customer. However, if you encounter any issues with the delivery of your order, please contact us, and we will do our best to assist you.
If you have any questions or require further information regarding our Shipping Policy, please contact us at jolissaboutique@gmail.com
Last Updated: 07/13/2023
